PrivacyPolicy
Full transparency in the processing of your personal data
Last updated: June 27, 2025
This Privacy Policy describes how CREATIV DIGITAL AGENCY SRL collects, uses, stores and protects your personal information in accordance with the General Data Protection Regulation (GDPR).
1. Data Controller
Company: CREATIV DIGITAL AGENCY SRL
VAT ID: RO50033098
Registration No.: J40/9081/2024
EUID: ROONRC.J40/9081/2024
Address: 133 Dacia Blvd, Floor D, Code 020056, Sector 2, Bucharest
Email: office@creativdigital.ro
Phone: +40 791 616 235
2. Types of Collected Data
Identification Data
- Full name
- Email address
- Phone number
- Company and role (optional)
Technical Data
- IP address
- Browser type and version
- Operating system
- Browsing data (visited pages, time spent)
- Cookies and similar technologies
Marketing Data
- Communication preferences
- Interaction history
- Responses to marketing campaigns
3. Purposes of Processing
Service Delivery
We process data to deliver contracted SEO, digital marketing and technical optimization services.
Legal basis: Contract performance
Commercial Communication
Sending offers, newsletters and information about our services.
Legal basis: Consent or legitimate interest
Service Improvement
Analyzing user behavior to improve website experience and service quality.
Legal basis: Legitimate interest
Legal Compliance
Compliance with legal, fiscal and reporting obligations.
Legal basis: Legal obligation
4. Data Sharing
We do not sell, rent or share your personal data with third parties, except in the following situations:
- Service providers: analytics, hosting providers and email marketing services (with data processing agreements)
- Legal obligations: competent authorities in response to lawful requests
- Protection of rights: to protect our rights, property or safety
5. International Transfers
Certain services we use (for example analytics and cloud hosting) may involve data transfers outside the EU. Such transfers are carried out only with providers offering adequate safeguards, through mechanisms approved by the European Commission.
6. Retention Period
7. Your Rights
🔍 Right of Access
You can request information about processed data.
✏️ Right to Rectification
You can correct inaccurate or incomplete data.
🗑️ Right to Erasure
You can request deletion of data under certain conditions.
⏸️ Right to Restriction
You can restrict processing in specific situations.
📦 Right to Portability
You can receive data in a structured format.
❌ Right to Object
You can object to processing for marketing purposes.
8. Cookies
We use cookies to improve your experience on our website. Cookie types in use:
Essential Cookies
Required for website operation (no consent required)
Analytics Cookies
Used to understand user behavior and traffic patterns
Marketing Cookies
Used for ad personalization and campaign performance measurement
You can manage cookie preferences in your browser settings or through the cookie banner on our website.
9. Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, modification, disclosure or destruction.
SSL Encryption
All data is encrypted in transit.
Restricted Access
Only authorized personnel has access.
Secure Backup
Regular and secure backup procedures.
10. Policy Updates
We reserve the right to update this Privacy Policy. Significant changes will be communicated by email or via website notice at least 30 days before they take effect.
11. Contact and Complaints
To Exercise Your Rights
Email: office@creativdigital.ro
Phone: +40 791 616 235
Address: 133 Dacia Blvd, Floor D, Code 020056, Sector 2, Bucharest
Supervisory Authority
National Supervisory Authority for Personal Data Processing (ANSPDCP)
Website: www.dataprotection.ro
Email: anspdcp@dataprotection.ro
This Privacy Policy has been effective since June 27, 2025 and applies to all services delivered by CREATIV DIGITAL AGENCY SRL.